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FAQ's
How do I track my order after purchasing a VantaCam product?
Once your order is processed, you’ll receive an email with your tracking number and a link to monitor your delivery status in real time. If you haven’t received it within 24 hours, please contact our support team at [support@vantacam.com].
What is VantaCam’s return policy?
We offer a 30-day hassle-free return policy. If you’re not satisfied with your purchase for any reason, you can return it within 30 days of delivery for a full refund or exchange. Items must be in original condition with all accessories included.
How long does it take to receive my order after purchase?
Orders are typically processed within 24 hours and delivered in 5–7 business days. You’ll receive a tracking number via email as soon as your package ships so you can monitor its progress.
What should I do if my tracking number hasn’t updated?
If your tracking number hasn’t updated within 48 hours of receiving it, please reach out to our support team at [support@vantacam.com]. We’ll contact the carrier and make sure your package is moving as expected.